Occasionally a backorder will happen, even with our large inventory. In situations like this, we make every effort to fill the backorder as soon as possible. If the backordered item happens to be part of a larger order that has already been shipped to you, we'll pay the handling on that backordered part. It is very important to us that you are completely satisfied with your entire order, every time. If you have any questions about your order, contact us at 1-877-373-7223.Back to top
Motorsports Unlimited warrants each new product to be free from defects in both workmanship and materials for a period of ninety (90) days from the date of purchase. Product in question should be returned to Motorsports Unlimited along with proof of purchase and a complete description of the problem. The product must be returned freight pre-paid; COD's will not be accepted. No parts will be reviewed for inspection if modifications have been made. If, after factory inspection, the part is deemed to be defective, it will be replaced or a refund check will be issued.Back to top
Motorsports Unlimited makes no written, oral, expressed, or implied statement of warranty or guarantee on any product sold, other than for defects in materials or workmanship as stated previously. Motorsports Unlimited will not assume liability for personal or property damage resulting from the use or misuse of any product we manufacture or sell, whether on the street or on the race track. Purchase and/or use of these products imply recognition and acceptance of this entire warranty and disclaimer by customer.Back to top
We offer FREE regular ground shipping on all orders. Please make sure we have your shipping address accurate and complete on your order to ensure the quickest possible delivery time. Our goal is to ship all orders within 1-2 business days. Remember, all custom and made-to-order parts require additional lead-time for delivery. We ship UPS Ground, or USPS Priority to all 48 contiguous States. Depending on your parts requirements, we may need to choose to ship some products from our fulfillment center in the Midwest. Common Carrier/Truck Shipments may be required for domestic shipments for oversized, overweight and items require special handling. If this is the case, we will call you to schedule your delivery. IMPORTANT NOTE: Please be home in these cases at the scheduled time of delivery as re-delivery may apply to re-deliver.
Parcel Damages in Transit - inspect your shipment upon arrival! Report any damage or shipping related breakage immediately to the carrier.
UPS package travel times are based on business days!
This means that packages travel on Monday through Friday ONLY, not on Saturday or Sunday (except for Next Day Saturday Delivery, for which there is an extra cost). If you place your order before 5:00 p.m. EST on Friday and your shipment has a scheduled delivery time of two days it will arrive on Tuesday. If you place your order before 5:00 p.m. EST on Saturday, Sunday, or Monday and your shipment has a scheduled delivery time of two days it will arrive on Wednesday.
Handling charges apply to all regular ground orders.
Purchace total = Handling Charge
$0 - $11.99 = $7.99
$12.00 - $49.99 = 10.99
$50.00 - $249.99 = $14.99
$250.00 - $499.99 = $16.99
$500.00 - UP = $19.99
1-2 Day express delivery available at an extra cost. Please contact our store for express services.
Extra charges apply to oversize packages (Tires, Engine Blocks, Heads, etc.)Back to top
Motorsports Unlimited Will Not Be Undersold! If you find a lower price on the same item in-stock at any competitor, let us know and we will make every attempt to match it. We will come as close as possible to be competitive. But be aware, sometimes our knowledge and experience many times more than makes up the difference in the perceived product value. Remember, we'll make sure you have everything you need to complete your project...we just don't want to make a quick sale! Our goal is to be a long-term supplier to you and also a continued resource for your motorsports project needs!
Sales Policy and Payment Options
Payments may be made with Visa, Master Card, or Discover. We do not accept C.O.D orders. In order to promptly process your order, please provide us with the correct billing information for the credit card you are using. Please provide the name as it appears on the credit card as well as the billing address for that card. Should there be a P.O. Box and Street address, please submit both addresses. Failure to provide the correct information will result in a delay in shipping your order. You will be contacted via telephone for additional information if we can not confirm security information. We apologize for this inconvenience but this measure is taken to ensure that no card used at our shop is flagged of fraud.
Motorsports Unlimited charges sales tax to all Indiana residents.Back to top
Foreign orders are classified as those shipping outside of the 48 contiguous U.S. States. All foreign orders must be pre-paid and arranged directly with Motorsports Unlimited at 1-877-373-7223.
Delivery and Handling:
International orders will have an international order handling fee. This is non-refundable and it's the same no matter how much you order, so order more at once to save-we recommend double-checking to make sure you have gaskets, hardware, installation tools, and other accessories so you can get everything at once. This fee will be in addition to the regular shipping and handling fees.
You are responsible for all shipping charges. Depending upon your location and size of the order, different shipping methods are available and you can obtain quotes for the various methods by contacting us at 1-877-373-7223. We do our best to find you the most economical shipping rates without sacrificing quality or reliability.
All orders ship from our midwest location only. In the event of a backorder, your order will remain on a "Full Order Hold" until ALL items are in stock to save additional shipping charges. If you wish to have the available items shipped and are willing to pay the separate charges, specify this at the time you place your order and we can accommodate your request. We can't ship hazardous materials in foreign orders.
Air Freight shipping is similar to truck freight-it's reserved for oversized items and larger volume orders. Orders are shipped to the nearest international airport, where you are responsible for paying duty, tax, brokerage, etc. A door-to-door Air Freight service may also be available. Please fax or call us for more information on Air Freight orders.
All items entering a foreign country are subject to customs inspection and the assessment of duties and taxes in accordance with that country's national laws. The invoice must reflect actual product prices for parts shipped. Customs duties and taxes will be billed to you by the shipping company at the time of delivery.
Ordering and Processing:
Please contact us using form on our contact page or call us 1-877-373-7223.
Due to additional documentation and possible credit card verification, foreign orders may not ship the same day the order is placed. Foreign orders take an additional amount of processing time due to the necessary documentation that must accompany the orders. Additional information may also need to be obtained by our Credit Card Verifications department prior to shipping an order. We appreciate your understanding and we will ship your order as quickly as possible.
You may return new, uninstalled items within 30 days of delivery for a refund. Items must be in their original condition and returned in their original packaging, packed inside another box. We'll also pay the return shipping costs if the return is a result of our error.
You must return all items included with the part you are returning. Returns that are missing small items (such as gaskets, bearings, pulleys, etc), will not be accepted.
You must contact us before making any returns to get a return authorization number.
How do I make a return?
Please contact our Customer Service Department to make a return and receive a return authorization number. All returns must be authorized before being sent back to us.
How do I return a "drop-shipped" item?
Some items which are drop-shipped directly from the manufacturer may be returned directly to their warehouse. Again, the item must be in its original packaging and you must contact our Customer Service Dept. before you send it back so that we can arrange for the return. In most cases you will be given a Return Authorization # and in some cases a name or department to Attn: the package to. A 15% restocking fee will be accessed upon the item(s) being returned once they have been processed.
Refunds and Exchanges
When will I get my refund?
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 7 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
How will my refund be given?
All refunds for orders paid with Credit Cards will be credited to the same card in which you placed the original order with. Orders paid using money orders, bank checks, personal checks or wire transfers will be refunded by a business check.
Exchanging a Broken or Incorrect Item
If you placed your order online, it's always helpful if you have your Order # and email address that you used when placing your order handy.
My parts arrived broken, what do I do?
You will need to contact our Customer Service Dept. Please have the Part # of the part that is broken ready to give to our Customer Service staff.
I received the wrong parts, what do I do?
You will need to contact our Customer Service Dept. Please have the Part # of the wrong item that you received, as well as the correct Part # that you need, ready to give to us.
I ordered the wrong part and need to exchange it!
You will need to contact our Customer Service Dept. Please have the Part # of the wrong item that you ordered, as well as the correct Part # that you need, ready to give to us.
Packing and Sending Your Return
How do I need to package my return?
All Items must be returned in the original packaging, packed inside another box (so that they may be re-sold). Packages will not be accepted for return if they are not packaged properly. You also need to include the Return Authorization # (RAN#), and any Department or Name given to you by our Customer Service Dept. Make sure that this RAN# and Dept/Name is marked clearly on the outside of the box.
How should I ship my return?
We suggest you use UPS or U.S. Postal Mail and insure your shipment for the full value to protect yourself against loss. All returns must be sent prepaid. No collect shipments will be accepted under any circumstances.Back to top
Shop with Confidence at MotorSportsRaceParts.com We understand your concerns about online security and maintain rigorous standards to ensure your personal information is safe when you shop at MotorSportsRaceParts.com.
Your information is safe Neither your name nor anything about you is sold or shared with any other company.
The following states the Motorsports Unlimited policy regarding the privacy rights of visitors to this website. We respect your right to privacy and your desire for a secure online shopping experience.
Our postal address is:
625 North 13th Street
Terre Haute, IN 47807
Information we collect and how it's used
- Aggregate Information
We collect aggregate information on visits made to our pages. This information helps us improve the content of our site.
- Other Information We Collect
When you purchase a product on MotorSportRaceParts.com, we ask you for the following information: name, address, phone number, e-mail address, and credit card. This information is used to process your order and if necessary, to contact you for help when we are processing an order. All information we collect is stored in a secure database.
Motorsports Unlimited also collects e-mail addresses to inform our customers that we received the order, and to send notifications of special offers and promotions.
- About Children (Under 18)
For their protection, we ask that children do not submit information to us without the consent of a parent or guardian.
- Secure Shopping
We use VeriSign as our SSL (Secure Socket Layer) digital certificate provider, providing our customers the strongest certificate services available. Your credit card information is encrypted while traveling the Internet.
- Disclosure of Information Policy
We never make your e-mail address available to any other company or organization.
If you supply us with your postal address, you may receive periodic mailings of Catalogs from Motorsports Unlimited. If you do not wish to receive such mailings, please let us know by calling or writing us at the above address.
If you have supplied us with your postal address, we do not share your name and address with any companies.
- Need to make a change?
If you would like to change any of your transactional information in our database please feel free to contact us. You'll find our phone number and address at the top of this page.